Dolly Parton, an icon that never rebranded!
When Dolly Parton died this week at 80, it shook the world. Tributes came from everywhere, which probably says everything you need to know about the reach she had built over almost six decades.
But as I watched people share photos, songs, interviews and stories about her, I kept coming back to one thought.
Dolly Parton always stayed Dolly Parton.
She never seemed to wake up one morning and decide she needed to completely reinvent herself to stay relevant. She didn't suddenly tone herself down because she became successful. She didn't trade the big blonde hair, long nails and rhinestones for a serious black pantsuit because somebody told her that was what a powerful businesswoman should look like.
If anything, she doubled down on it. The wig, nails, the accent, the rhinestones. It all stayed.
And somehow, across generations, industries and enormous changes in popular culture, Dolly remained instantly recognisable.
That fascinates me from an entrepreneurial perspective because we are living in an era where everyone is constantly being told to rebrand. New logo, refresh your website, to taking new photos etc. I do get it, businesses have to evolve.
But sometimes I wonder whether we have confused evolving with constantly changing who we are. Dolly built one of the most recognisable personal brands in the world by doing almost the opposite. You could probably show someone her silhouette and they would know exactly who they were looking at. Blonde hair piled high, tiny waist, rhinestones everywhere. That sort of recognition does not happen accidentally. It happens because you keep showing up as yourself for long enough that people know what to expect from you.
And I don't think her brand was ever just about the appearance either. It was the way she spoke. The way she laughed at herself. To her warmth and her cheekiness. The fact that she could be incredibly glamorous and incredibly grounded at exactly the same time.
People sometimes underestimated her because of the way she looked. Meanwhile, she was quietly making some very smart business decisions. One of my favourite examples is I Will Always Love You. Elvis Presley wanted to record the song, which for a songwriter at the time would have been an enormous opportunity. But his manager wanted a share of the publishing rights. She said no. Imagine being offered Elvis Presley and saying no. She has spoken about how upsetting that decision was, but she understood what she owned. Years later, Whitney Houston recorded the song and it became one of the most famous recordings in music history. Dolly had held onto the publishing rights to the song she created.
That story is so much bigger than music to me. Entrepreneurs are offered versions of this deal all the time. The big name or an exciting collaboration or an incredible investor.
And sometimes we become so excited by the opportunity that we forget to ask what we are actually giving away to get it. Dolly understood the value of ownership. She could admire Elvis and still say no to Elvis. That is some pure power!
Then you look at Dollywood. Again, what I love about it is that it does not feel like a random celebrity licensing exercise. Dolly grew up in Sevier County in Tennessee. Her identity, music and storytelling were deeply connected to the Smoky Mountains and where she came from.
In 1986, she joined the Herschend family in the existing theme-park business there, and Dollywood was born. It went on to become Tennessee's most-visited tourist attraction.
She literally built a world people could walk into. And that world still came from the same story of her home, music, culture and childhood. That is something I think founders can learn from.
As business owners or entrepreneurs there is so much pressure to diversify. By either creating another product, exploring a new industry or establishing another income stream. I know i feel like this when i do see the Kardashians or the incredible Emma Grede.
But diversification doesn't have to mean becoming ten completely different things.
The strongest businesses often feel like different extensions of the same original idea.
Dolly's music made sense beside Dollywood because both belonged to the same world.
And then there is the Imagination Library, which is probably the part of her empire that I personally connect with the most.
Dolly started the Imagination Library in 1995 because her father was unable to read and write. What began as a program for children in her home county eventually became an international book-gifting program for children from birth to five. And we actually receive books from Dolly Parton's Imagination Library here in Australia. Every time one arrives, I don't really think about the fact that this huge international literacy program came from something so personal in one woman's childhood. But it did. The program came to Australia in 2013, and registered children here can receive an age-appropriate book addressed to them every month.
That is the part of Dolly's story I find really interesting. From her music, Dollywood, her philanthropy to her books. They may all be different things but they are rooted in her identity and her values.
She wasn't trying to invent herself to stay current through her 60+ year career. She was just finding news ways to stay the same Dolly Parton in this evolving world. And maybe that is what we should actually be thinking about when we talk about personal branding.
A personal brand isn't just your font choice or your Instagram grid.
It is the collection of things people consistently associate with you.
What do you talk about?
What do you care about?
What won't you compromise on?
What do you own?
What do people experience every time they encounter you?
And most importantly, what remains when your job title changes?
Dolly Parton had a lot of titles which i do relate to personally. She was a singer, songwriter, actress, businesswoman, theme park owner and philanthropist. But she stayed consistent and did not do a personality transplant everytime she entered a new room. This is a very interesting point for women. Because there is the idea that as we become more successful we should somehow become more serious, more polished, less loud, less emotional - you name it, less whatever made us stand out in the first place.
Dolly became increasingly powerful without becoming less Dolly. She didn't remove the rhinestones to prove she understood business. She didn't separate herself from her upbringing once she had money. She owned it. She didn't pretend to come from somewhere else once she had access to bigger rooms. She made those things part of the empire and her identity.
And I think that is why her personal brand lasted. Of course she evolved as a person and her business resolved but staying true to yourself does not mean staying frozen in time. It means knowing which parts are the foundation and which parts can change.
Maybe that is the real discipline in building a personal brand. Knowing what NOT to reband. And simply put those are your values, your voice, your story. Those traits that make you, you. The things people know you for.
Dolly kept building on top of those things for decades. And by the time she died this week, the world didn't just recognise Dolly Parton. People felt like they knew her. There are not many brands, personal or otherwise, that ever achieve that.
So perhaps the question for entrepreneurs isn't always, How do I reinvent myself?
Maybe it is: What is already unmistakably mine, and how much could I build if I stopped trying to change it? Dolly Parton spent almost six decades answering that question.
And it turns out you can build quite an empire when you know exactly who you are.


Comments